With the complex concerns around COVID-19 evolving quickly in Canada and around the world, it has become clear that we must all do our part to help. We continue to navigate this challenging time and wanted to give you an update on the actions we are taking to support our customers and associates across Canada.
The health and wellbeing of our community is what matters most. With things changing by the minute, we are making some important changes at our stores. Starting Thursday, March 19, we will reduce store hours at Staples locations across Canada. This decision is a precautionary measure to help protect the wellbeing of the Staples community. We have shared full details on these changes and new store hours at staples.ca.
In light of social distancing recommendations, we will also limit customer numbers in our stores for the comfort and safety of our associates. We've taken additional precautions to keep our communities safe, including extensive cleaning and sanitizing in each of our locations while they remain open for business. For customers who prefer to shop online, staples.ca is offering free shipping with no minimums.
Thousands of small businesses, health care clinics, government agencies, offices and communities across Canada rely on us to provide essential products and services to continue basic operations during this uncertain time. It is important to many communities that we continue to serve them in-store and online. In recent days, we have received numerous notes from customers letting us know they appreciate the safety precautions we’ve taken and our continued efforts to serve their needs.
We are here to support you – Canada’s small businesses, essential services, educators, parents and our entire community as we work through this together.
We are proactively managing our supply of products to ensure we continue to have what you need. As one would expect, we are experiencing some in-stock limitations for certain in-demand products, such as wipes, disinfectant and hand sanitizer, and are working hard to continuously replenish those items.
To get through this pandemic, we need to come together, be kind and caring, and continue doing our part to keep each other safe and healthy. Thank you for your continued patience and support as we all work through this unprecedented situation together.