Help Centre

Warranty & Recall Information


How can I obtain manufacturer's product warranty information?

To obtain a manufacturer's telephone number for warranty information, please contact us by email.

Please include the product name, manufacturer and model number or Staples® item number. For information on service plans you’ve purchased through Staples, please visit

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How can I obtain product recall information?

You can either send us an email or just visit our Product Recalls page.

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What do I do if a product I bought has been recalled?

Please contact the manufacturer for specific instructions.

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