When you can't find the product you want, the Staples Product Concierge can help. We’ll track down an item for you—even if it's something we don't currently have on our site. Just tell us a bit more about the product you want, and we'll do our best to find it for you. There's no obligation to buy.
Staples® brand products have been rated the most trusted brand in office supplies in North American customer surveys and are available in 27 countries. We proudly back our Staples® brand office supplies and facilities products with a 100% Satisfaction Guarantee. If at any time you’re not absolutely satisfied with your Staples® brand purchase, just return it. It’s that easy.
Staples wants to take it easy on the planet, and part of that effort involves selling eco-friendly products. From recycled desk accessories and third-party-certified technology to eco-conscious cleaning supplies and compostable cups, we have green choices to get you through your day.
Yes they are. We are very excited about the company's growth in other countries and will continue to work hard to make Staples products available around the world. For your convenience, you can click on the appropriate link to find addresses, phone numbers and Web addresses (where available) for Staples locations in the United States, across Europe and in Australia. See all our other international locations here.
When purchasing an office machine or computer from us, you have the option to add an Extended Service Plan to your cart. The length of extended service ranges from one year to three years, and pricing varies depending on the product.
If you’ve already purchased your office machine or computer from us via the Internet or by placing an order with one of our Customer Service Representatives, you may also purchase an Extended Service Plan by going in to one of our stores and showing both the product and your packing slip. You have up to 11 months from the initial product purchase date to purchase the Extended Service Plan.
Please note that if you ever need to use the service, you’ll need to have both the receipt for the original item purchase as well as the receipt for the purchase of the Extended Service Plan available.
Should you require additional assistance, please call 877-360-8500 to speak with one of our Customer Service Representatives.
Indeed, we do. Staples wants to take it easy on the planet, and part of that effort involves helping you recycle your outdated technology. Visit your local Staples retail store to recycle your ink and toner cartridges, batteries, computers, monitors, paper shredders and more.
We’d be happy to! Our EasyTech services team can help with everything, from setting up a new machine or installing new software to performing hardware diagnostics or giving your PC a tune-up. Get the technical service you need so you can be up and running in no time. Either come in to any Staples retail store, or set up an appointment and we’ll come to you.
Yes we can. If you’d like to ship items from a Staples retail store, visit one of our Staples Shipping Centres. You can save your shipping information and addresses in our database and can access this information from any store. You can also track this order through Order Status with the tracking number given to you at the store.