Give her your list, consider it done

Personal concierge service can handle anything

By Small Business Expert Roger Pierce, BizLaunch

[caption id="attachment_1701" align="alignright" width="150" caption="Rosie Young Concierge service gives clients more time to do what they want"]Rosie Young Concierge service gives clients more time to do what they want[/caption]

There just aren’t enough hours in the day. Wouldn’t it be nice to get some help at home or work to complete your task list? “We enable our clients to spend more time on the more important things in their lives,” comments entrepreneur Rosie Young.

Young owns Rosie Young Concierge, a unique concierge service catering to busy families and individuals. 

For clients requesting personal concierge assistance, Young will handle tasks such as grocery shopping, event planning, gift giving, pet management and automotive maintenance. If you’re going away on vacation and worried about your home, she’ll stop by to water your plants, pick up your mail and check on things. 

Her executive concierge services include schedule management, office organizing, meeting and planning, supplier research and interviewing, business travel planning, and running business errands. 

“Our executive service is geared towards busy professionals and small business owners who need a helping hand without the burden of hiring additional staff,” explains Young. 

Young believes people crave a dependable, reliable person to help them manage their lives. “Imagine having someone you could trust 100 percent and call on an as-needed basis,” she says. “My clients have enough things to worry about, so we make sure the job will be done in a timely fashion and done right.” 

"I tell them, ‘give me your list and consider it done.'" 

While there are other personal concierge services in the marketplace, Young differentiates her business by offering a one-stop shop. "Whatever it is, I will take care if it," she claims. "Organizing a summer dinner party, de-cluttering households, selling unwanted things, picking up the kids from school…we do it all."

Since launching four years ago, Young says she’s learned to wear many hats. “Most business owners must multi-task marketing, management and finance responsibilities, but in my business I must do all of those things plus deliver a very diverse range of client services,” she comments.

“Every day is different. I love problem solving and am very organized and creative, so the chance to apply those skills in my business excites me.”

clip_image0025_thumb.jpgROGER PIERCE is passionate about helping entrepreneurs achieve success. Co-founder of Canada’s largest small business training company,, he’s launched eleven small businesses of his own and personally experienced what he calls “the good, the bad and the ugly” sides of entrepreneurship.

BizLaunch advises thousands of Canadian startups through its popular how-to seminars and webinars delivered with partners such as STAPLES.


By Adam

May 05, 2010